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843-222-3135

Terms of Use

 

True Shine Pros – Window and Home Cleaning
Owned by Noah Chudyk
Upstate South Carolina

Last Updated: 11/15/2025

These Terms of Use (“Terms”) govern your access to and use of the True Shine Pros website, services, and communications. By booking a service or using our website, you agree to these Terms.

If you do not agree, please do not use our website or services.

1. Services Provided

 

True Shine Pros provides residential window cleaning and select exterior cleaning services.
We do not use high-pressure washing. All exterior cleaning is done by hand unless explicitly stated otherwise.

Service availability may vary based on location, weather, safety conditions, or scheduling.

2. Booking and Appointments

 

By scheduling a service, you agree to provide accurate contact and property information.
You also agree that:

  • Someone 18 or older must be present unless we agree otherwise

  • Exterior areas must be reasonably accessible

  • Pets or hazards must be secured

  • We may contact you by phone, text, or email for updates or confirmations

We reserve the right to reschedule due to weather, unsafe conditions, or emergencies.

3. Pricing and Payment

 

Pricing is provided through estimates or invoices.

You agree that:

  • Payment is due at completion of service unless arranged otherwise

  • Additional charges may apply for unreported conditions or special requests

  • We may refuse service if payment is overdue or invalid

Third-party payment processors may handle payment information securely on our behalf.

4. Cancellations and Rescheduling

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You may cancel or reschedule your appointment, but please notify us as early as possible.

True Shine Pros may cancel or reschedule due to:

  • Weather

  • Safety concerns

  • Access issues

  • Equipment or staffing challenges

We will notify you promptly if this occurs.

5. Service Limitations

 

Because we perform hand-wash services only, we do not guarantee removal of:

  • Deep stains

  • Oxidation

  • Mineral deposits

  • Chemical or paint damage

  • Issues requiring pressure washing or specialized equipment

We also reserve the right to decline work that is unsafe or outside our scope.

6. Property Condition

 

By booking a service, you confirm that:

  • Your property is safe for work

  • Windows, screens, and siding are structurally sound

  • There is no known mold, rot, or damage that could worsen during a standard hand cleaning

True Shine Pros is not liable for pre-existing damage or weakened surfaces.

7. No Guarantees of Website Operation

 

We aim to keep the website available and accurate, but we cannot guarantee:

  • No downtime

  • No errors

  • No inaccuracies

  • That the website will work on all devices or browsers

You use the site at your own risk.

8. Intellectual Property

 

All content on the True Shine Pros website—logos, text, designs, images—is owned by us.
You may not reproduce, copy, distribute, or modify site materials without our permission.

9. Limitation of Liability

 

To the fullest extent allowed by law:

  • True Shine Pros is not liable for indirect, accidental, or consequential damages

  • Our total liability for any claim is limited to the amount you paid for the service

We are not responsible for:

  • Loss of data

  • Website errors

  • Third-party service failures

  • Damage caused by unsafe property conditions

10. Changes to These Terms

 

We may update these Terms at any time.
The “Last Updated” date will always show the latest version.

Continued use of our website or services means you accept the updated Terms.

11. Contact Information

 

If you have questions about these Terms, contact us:

True Shine Pros
Owner: Noah Chudyk
Upstate South Carolina
Phone: [Insert Phone Number]
Email: [Insert Email Address]

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