Privacy Policy

True Shine Pros – Window and Home Cleaning
Owned by Noah Chudyk
Upstate South Carolina

Last Updated: 11/15/2025

This Privacy Policy explains how True Shine Pros (“we,” “us,” or “our”) collects, uses, and protects your information when you contact us or use our hand-wash window cleaning services in Upstate South Carolina.

1. Information We Collect

A. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

Your name
Service address
Email address
Phone number
Details related to scheduling or service requests
Payment information (processed securely through third-party payment processors)

B. Website or Digital Information (If Applicable)

If you visit our website or online profiles, we may collect:

IP address
Browser type
Pages viewed
Basic cookies for website functionality

2. How We Use Your Information

We use your information to:

Schedule services
Communicate regarding appointments and service details
Send estimates, invoices, and receipts
Improve our services and customer experience
Provide customer support
Send optional updates or promotions (you may opt out anytime)

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information only with:

Trusted service providers (payment processors, scheduling tools)
Employees or contractors who need information to perform services
Legal authorities if required by law

All third parties must protect your data and use it only for authorized purposes.

4. Data Security

We take reasonable steps to protect your information, including:

Secure payment processing
Limited access to sensitive information
Basic digital and administrative safeguards

No system is completely secure, and we cannot guarantee absolute protection.

5. Your Privacy Rights

You may request to:

Access the information we have about you
Update or correct your information
Opt out of promotional communications
Have your information deleted when legally allowable

6. Cookies (If a Website Is Used)

We may use cookies to improve website functionality and user experience.
You may disable cookies in your browser settings, though some features may not work properly.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13.
Our services are intended for adults and homeowners.

8. Changes to This Policy

We may update this Privacy Policy as needed.
The “Last Updated” date will always show the most recent version.

9. Contact Information

If you have questions about this Privacy Policy or your information, contact us:

True Shine Pros
Owner: Noah Chudyk
Upstate South Carolina
Phone: [Insert Phone Number]
Email: [Insert Email Address]